Is the website down?

Linda Louise McCorkindale

Can navigate; but trees do not appear when clicked.

MNuttall

Hello @Linda Louise McCorkindale

There have been no reports of the website being down. We suggest that you clear temporary files and cache, reset FamilySearch cookies, and perhaps try switching browsers. You may even need to restart your computer.

Here are the general instructions for the above computer "housekeeping" chores:

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

MNuttall

Here's another article:

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch