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I cannot see page 2 of a PDF memory on my Ipad, I can on my laptop. Is this an error?

Suzie_Sue
Suzie_Sue ✭
August 13, 2021 edited August 13, 2021 in Memories

For the first time I have uploaded a two page PDF as a memory. I uploaded it from my laptop. On my laptop whether viewing it from the Gallery or the page of the person I have tagged in the PDF, I can scroll to see page 2. However, when I go to look a the same PDF on my ipad I cannot even see that page 2 exists. Is this a bug in the FamilySearch software or have I done something wrong?

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  • Viewing PDF
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Best Answer

  • Sanra
    Sanra ✭✭✭✭
    August 13, 2021 Answer ✓

    HI @Suzie_Sue

    Thank you for your question in the Community about viewing the PDF on your ipad.  You can scroll pdf memories on ipad using Family Tree or Memories apps, You have to download to see all pages using Safari or Chrome browser. It is the same using the Android tablet.

    We hope this helps.

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