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Record Seek

Bonnie Hardman Sewell
Bonnie Hardman Sewell ✭
August 9, 2021 in General Questions

Is anyone else having trouble getting Record Seek to work now. If so is there anything else you are using? Help


Bonnie Sewell

Tagged:
  • Using Record Seek
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Answers

  • MNuttall
    MNuttall ✭✭✭
    August 9, 2021 edited August 9, 2021

    Hello @Bonnie Hardman Sewell

    The RecordSeek certificate used by browsers to authenticate the site has expired.

    We don’t know why RecordSeek has not renewed it and consequently Chrome will not allow access to RecordSeek.

    However, RecordSeek possibly can be accessed using Edge by clicking on “Advanced” and then continue to RecordSeek.

    Please contact RecordSeek support for further assistance.

    1
  • AWillis
    AWillis ✭
    August 9, 2021

    Hello @Bonnie Hardman Sewell

    RecordSeek is a tool that could be used to quickly attach outside sources to FamilySearch. When you are not able to use that resource, we recommend that you use the tools in FamilySearch to attach outside sources. There is an article in the FamilySearch Help Center that will step you through the process of attaching those outside sources.

    The article is titled, "How do I add an outside source to Family Tree?"

    It can be accessed by clicking on the following link: https://www.familysearch.org/help/helpcenter/article/how-do-i-add-an-outside-source-to-family-tree

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    August 10, 2021

    In a comment on Facebook late yesterday (9 August 2021), the creator of RecordSeek, Dōvy Paukstys, announced that he had corrected the issue with the expired Security Certificate.

    0
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