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How to Get Help in the Community

Caleb LCaleb L admin
edited August 4 in Community News

Below are some quick links to take you directly to the areas of the community that can best help you get answers to your questions. To get started, first sign into the community.

FamilySearch Product Related Questions

To receive answers to your FamilySearch Product related questions visit the Question and Answer section of the community or click one of the topics below.

  • FamilySearch Community - Click here to ask questions, report issues, or just browse posts about all things FamilySearch Community related.
  • Family Tree - Get help building your family tree.
  • Memories - Get help preserving photos and other family documents.
  • Search - Discover new search strategies for finding historical records.
  • Indexing - Share your questions about indexing, and see what others are saying.
  • Temple - Join conversations about reserving and sharing temple ordinances.
  • FamilySearch Account - Learn what to do when you can’t sign in.
  • Family History Centers - Share ideas for improving your local family history center.
  • Temple and Family History Consultants - Explore some of the resources available to help you with your calling.
  • Mobile - Find solutions to problems that you encounter on your mobile device.

If none of the categories listed above fit your product related question, ask them in the "Other" category.

After clicking one of the links above simply click the blue button that says, "Ask a Question."

Research Related Questions

For family history research related questions explore and join one of our many community research groups where experts can offer additional assistance.

After clicking the link above select "research groups" on the left hand side of the page and a list of related research groups will appear.


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