What should be done if a portion of a page is obliterated or so poorly photographed/scanned that it needs to be rescanned?
Pages or images sometimes appear smudged, blurred, or not to have been photographed properly. Parts of pages might be missing because of a photographer's error. If the information is missing because of a torn page in a book, nothing can be done. In such cases, index the information that is available, and mark the required fields <Blank> where information is missing.
If the image contains no required information, such as names, dates, or places, follow the steps below to return the batch.
If multiple indexers return the same batch, the project management team reviews the image.
You should either index or review the portion that is readable. From what I have read, they won't be rescanned.
Is that a knowledge article? Can we have a link?
AFter not hearing, I merely sent the batch back. Sorry.