Home› Welcome to the FamilySearch Community!› FamilySearch Help› Indexing

How can I get back to what I was working on? M3WJ-Y95

Dakota Paul Haithcock
Dakota Paul Haithcock ✭
July 24, 2021 in Indexing

I lost access for some reason after making decent headway into this project. But now when I go back to it it says I have restricted access. Why is that?

Here is the batch code.

0

Best Answers

  • Caryl
    Caryl ✭✭
    July 24, 2021 Answer ✓

    Hi Dakota

    Not sure if it is a computer issue. You may want to check what browsers you are using - the best to use is Google Chrome or Firefox. If you are using Safari please be sure you have the latest or the next to the latest version. Another good tip is to be sure the browsers are updated and the cookies in family search are cleared. www.familysearch.org/cookies

    Hopefully this has assisted you.


    Thank you Family Search

    0
  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    July 25, 2021 Answer ✓

    It also could be that the project expired and was pulled back. Usually you have 7 days from the time you select a batch.

    0
Clear
No Groups Found

Categories

  • All Categories
  • 27.6K FamilySearch Help
  • 143 Get Involved
  • 2.9K General Questions
  • 475 FamilySearch Center
  • 520 FamilySearch Account
  • 5.2K Family Tree
  • 3.9K Search
  • 5.1K Indexing
  • 727 Memories
  • 377 Other Languages
  • 36 Community News
  • 7.2K Suggest an Idea
  • Groups