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Cannot correct bad info in an Ancestor's person page

Judith Price
Judith Price ✭
July 22, 2021 edited July 18, 2024 in Family Tree

There is an error that says invalid characters on Joseph Morse KN72-Q2P. There are wrong info on this person's vital's but the system won't let me make any changes/edits. Please help.

Tagged:
  • Temporary glitch
  • cannot edit
0

Answers

  • Marie4Joy
    Marie4Joy ✭✭✭
    July 22, 2021
    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    We are experiencing a glitch in the system. Please delete your temporary cookies at www.https://familysearch.org/cookies

    1
  • bathompson
    bathompson ✭✭✭
    July 26, 2021

    Hello @Judith Price,

    In checking the record of Joseph Moss 7 December 1742 – 18 March 1819 • KN72-Q2P, we were able to see the edit links on his Person Page this morning in the Vitals section.

    There appear to be no error messages.

    Has this issue been resolved for you?

    Thanks!

    0
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