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I have a computer at our Family History Center that is missing the "Admin" account.

DR. Poole
DR. Poole ✭
July 22, 2021 edited July 23, 2021 in FamilySearch Center

I have had others this way but they were finally fixed. Please call to get the Service Tag:, the asset #, and the local computer #. I will also need the temp "Admin" password.

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Answers

  • genbug08
    genbug08 ✭✭✭
    July 23, 2021

    The missing admin is a known problem.

    Try updating the computer, turn it off for 5-10 minutes, turn back on. repeat this several times. If this does not fix the problem you may have to reimage the computer.

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