Home› Welcome to the FamilySearch Community!› FamilySearch Help› Indexing

AUTO FILL

Cassady, Holleen Hope
Cassady, Holleen Hope ✭
July 21, 2021 in Indexing

My auto fill hasn't worked since last night!!! I have dome everything i am supposed to & it still isn't filling, it shows the name in drop down but is not auto filling!!!

Thanks

0

Answers

  • Mirevo
    Mirevo ✭✭✭✭
    July 21, 2021 edited July 21, 2021

    Housekeeping troubleshooting steps first:

    •  Exit/log out from FamilySearch.
    • Reset your Familysearch cookies, here follow the link: https://www.familysearch.org/cookies
    • Reset you browser cookies: Google Chrome: clic on the right upper corner on the 3 dots :->settings->Privacy/security-> clear browsing history/click on basic or advanced-->time range: all time->Clear Data.
    • Refresh or reload your web page
    • Change, or open your batch with other compatible browsers: Google chrome, Mozilla Firefox, Microsoft Edge, Safary(MAC).
    • Return to the Batch and check again on settings- autocomplete function-
    • Try it on other devices and replicate the problem-
    •  If the problem persist think on age and update of your device.
    •  Check with us if there is a technical problem going on with our system:


    We hope this steps help you to trouble shoot the problem. At the moment we do not have technical problems in our system. Thank you FamilySearch-

    0
Clear
No Groups Found

Categories

  • 22.6K All Categories
  • 352 1950 US Census
  • 45.9K FamilySearch Help
  • 90 Get Involved
  • 2.3K General Questions
  • 327 Family History Centers
  • 323 FamilySearch Account
  • 3.1K Family Tree
  • 2.5K Search
  • 3.6K Indexing
  • 429 Memories
  • 4.3K Temple
  • 249 Other Languages
  • 28 Community News
  • 5.3K Suggest an Idea
  • Groups