AUTO FILL

Cassady, Holleen Hope

My auto fill hasn't worked since last night!!! I have dome everything i am supposed to & it still isn't filling, it shows the name in drop down but is not auto filling!!!

Thanks

Mirevo

Housekeeping troubleshooting steps first:

•  Exit/log out from FamilySearch.
• Reset your Familysearch cookies, here follow the link: https://www.familysearch.org/cookies
• Reset you browser cookies: Google Chrome: clic on the right upper corner on the 3 dots :->settings->Privacy/security-> clear browsing history/click on basic or advanced-->time range: all time->Clear Data.
• Refresh or reload your web page
• Change, or open your batch with other compatible browsers: Google chrome, Mozilla Firefox, Microsoft Edge, Safary(MAC).
• Return to the Batch and check again on settings- autocomplete function-
• Try it on other devices and replicate the problem-
•  If the problem persist think on age and update of your device.
•  Check with us if there is a technical problem going on with our system:

We hope this steps help you to trouble shoot the problem. At the moment we do not have technical problems in our system. Thank you FamilySearch-