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FEEDBACK of items needing immediate action

Dennis J Yancey
Dennis J Yancey ✭✭✭✭✭
July 21, 2021 edited July 10, 2024 in General Questions

In older versions of FamilySearch - there were Feedback options that created CASES - as well as links to report ABUSE as well as links for help in resolving access issues

what is the current MOST EFFICIENT method for reporting things like the following - and get quick action from the right people at FS that can actually take action


reporting of abuse

reporting of vulgariity

reporting of phishing

reporting of cyber bullying

reporting of parts of Familysearch - totally down and non functional

needs to merge accounts

need to deactiavte accounts

need to reactivate accounts

security related issue

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Answers

  • 886EZLContact ID
    886EZLContact ID ✭✭✭
    July 21, 2021

    This question was also posted in the "FamilySearch Account" category and was already answered.

    0
  • MNuttall
    MNuttall ✭✭✭
    July 21, 2021

    Hello @Dennis J Yancey.

    This knowledge article covers the first four items on your list:

    https://www.familysearch.org/help/helpcenter/article/how-do-i-report-abuse-spam-inappropriate-memories-and-other-content


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  • MNuttall
    MNuttall ✭✭✭
    July 21, 2021 edited July 21, 2021

    As far as merging and deleting accounts:

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-my-familysearch-account

    What do you mean when you ask about reactivating accounts?

    What are you referring to when you ask about security issues?

    0
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