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family search linked to Ancestry

Hopper, Mary Sue
Hopper, Mary Sue ✭
July 19, 2021 edited August 6, 2021 in FamilySearch Account

I was linking Family search to Ancestry . when i open the Ancestry account my church member ship account is not linked to Ancestry. I have talked to Ancestry 4-5 times they were no help. when i go to the link in family search it tells me . Sorry you family search is connected to and Ancestry account but when I lodge in the Ancestry it is not linked I don't know where it is.. I got the Family search link # for GED . thank s Mary Sue Hopper

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Best Answer

  • Wayland K Adams
    Wayland K Adams mod
    August 6, 2021 Answer ✓

    This issue has been resolved. Guest needed to add her membership number to her family search account.

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Answers

  • Wayland K Adams
    Wayland K Adams mod
    July 19, 2021

    Sent a private message and escalated

    0
  • CathyAH
    CathyAH ✭✭
    August 6, 2021

    Your question will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.

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