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Starting person in Family Tree is incorrect and can not be editted

FrankAdorna
FrankAdorna ✭
July 17, 2021 edited July 18, 2021 in Family Tree

My name is Frank J Adorna ID L1D2-FFC. I am the creator of the family tree, however, when I sign into Family Tree.org, I do not come up as the root person. Rather Giuseppe Adorna ID LBPW-TH8 is shown .

I have attempted to edit the root person in the edit preferences box, but it continually does not accept the edt.

Tagged:
  • Change root person
  • Root Person
0

Best Answer

  • lstolk36
    lstolk36 mod
    July 18, 2021 Answer ✓

    Frank,

    We understand you received a private message regarding ' The starting person in Family Tree '.

    The process below in the attached knowledge article has worked for us if you are still not able to make that change.

    https://www.familysearch.org/help/helpcenter/article/how-do-i-change-the-root-person-in-family-tree

    Thank you for bringing this to our attention.

    Thank you for using this wonderful website and we wish you much success.

    0

Answers

  • Wayland K Adams
    Wayland K Adams mod
    July 18, 2021

    Hi Frank - Sorry your are having this problem. Please see the private message we have sent you.

    0
  • Wayland K Adams
    Wayland K Adams mod
    July 26, 2021

    Your question will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.

    Thanks for the time today and the screenshots.

    0
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