Issue with creating new PIDs
Yesterday, I tried to add a child to a couple, including DOB and DOD and got a message that the process failed. I tried several more times, not realizing the system was indeed creating new PIDs for the child with every attempt I made, but not connecting all 7 of the newly created PIDs to her parents. I found that out when I was finally able to add her without dates! But upon adding the dates to her PID that was connected to her parents, all the duplicates showed up.
Today, I am unable to add an additional a spouse while attaching an obituary. The system won't open up "none of the above" to add an additional spouse for the deceased. And she is not showing in My Contributions.
I did a "work-around" by adding the wife in another tab, then jockeying around with the change buttons on the tab I was attaching the source, but something is not functioning as it should.
I've deleted cookies, hoping that would remedy the situation, if it was on my end, to no avail. Is this a known issue?