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Help Links on Discovery Pages Not Working

Annette Burton Willis
Annette Burton Willis ✭
July 6, 2021 edited July 6, 2021 in Family Tree

Guest accessed Discovery Page for her uncle through a google search. She does not have a FamilySearch account. The information on her uncle's family is inaccurate (ie: Guest's father is listed as a sibling and is deceased when he is living). She went to the Help Links to find out how to edit that. Each of the links she clicked on do not work. When she clicked on "How do I contribute and edit information in FamilySearch", she received a "Well that was unexpected" error message.

Tagged:
  • Discovery experience
  • discovery page
0

Answers

  • darlog
    darlog ✭✭✭
    July 6, 2021

    If she does not have a FamilySearch account she will continue to receive the "well that was unexpected" error message. As a member of FamilySearch, those help center topics will be available.

    1
  • lstolk36
    lstolk36 ✭✭✭
    July 6, 2021

    Dear A Willis,

    Welcome to the FamilySearch community. Thank you for the time you spend asking questions.

    We received your question: ' Link on Discovery Page not working '

    We have attached the following knowledge article for your quest's review.

    https://www.familysearch.org/help/helpcenter/article/how-do-i-create-a-free-familysearch-account

    Thank you for bringing this our attention.

    Thank you for the work you are doing in Family Tree and we wish you much success and assisting other quests with this wonderful website.

    1
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