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How do I report a problem in the Community

Douglas McPhaden
Douglas McPhaden ✭✭✭
June 28, 2021 edited July 18, 2024 in Family Tree

A problem is a bug, defect, data issue, and any thing that ain't right?

For an example KLB4-DTV has a 'Born after Married' Research Help. Neither of her marriages have a date.

Tagged:
  • help-&-feedback
  • Report problem
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Best Answers

  • 1ByrdLady
    1ByrdLady ✭✭✭
    June 28, 2021 edited June 28, 2021 Answer ✓

    Computers can only work with what they are given. A FamilySearch user put in the year 1 for the marriage date.


    3.JPG


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  • Douglas McPhaden
    Douglas McPhaden ✭✭✭
    June 28, 2021 Answer ✓

    I used to feel stupid when things like this happen before my age was 75. Now I forget how to feel.👶 Can't pick an appropriate emoji either.

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  • 1ByrdLady
    1ByrdLady ✭✭✭
    June 28, 2021 Answer ✓

    Its all good. Nice fix. Have a great day. 😉

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  • Wayland K Adams
    Wayland K Adams ✭✭✭✭✭
    June 28, 2021 edited June 29, 2021 Answer ✓

    The general answer to your question is for you to post it here just like you did with this question. If it truly is a bug and needs attention it will be escalated to the right area to be evaluated and fixed. So just post any question/bug here on community in the appropriate group.

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Answers

  • Douglas McPhaden
    Douglas McPhaden ✭✭✭
    June 28, 2021

    Is there a general answer to my question?

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  • 1ByrdLady
    1ByrdLady ✭✭✭
    June 28, 2021

    Yes. When a Data problem mentions dates [ Born after Married] the problem is a date. The next hint was "Married". This is when you would look at the dates in all the marriages involved.


    How do I fix data problems in Family Tree?

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