Home› Welcome to the FamilySearch Community!› Ask a Question› Memories

When clicking on person from summary card in memories does not move to person just hangs

Rimmer Household
Rimmer Household mod
June 23, 2021 edited June 23, 2021 in Memories

Hi Folks

Just wondering if any one else having this issue:

I had just recently uploaded a memory and then clicked on the persons name in top right of screen, which brought up the summary card. I clicked on person and nothing happened. I also tried to click on name of person in Summary card and still nothing happened.

As a work around, I clicked on persons name on the top left hand side and was able to return to person page.

Is this a known issue or should it be reported?

Running windows 10, with Chrome as Browser.

Have cleared cache and cookies with same result.

Curious to see if anyone else having this issue.

Miriam 🤨

Tagged:
  • Summary Card
  • Navigating FamilySearch
0

Best Answers

  • Colin Ramsbottom
    Colin Ramsbottom ✭✭✭
    June 23, 2021 edited June 23, 2021 Answer ✓

    You are not alone in this. This has been an issue for some time. You cannot get back to the person page by clicking the Summary card, you have to click the name in the top left-hand corner of the page to get back to the individual's person page. I expect with all the changes taking place right now, the wonderful but overstretched FamilySearch Engineers have it on their list but other things will have a higher priority right now.

    image.png


    2
  • Rimmer Household
    Rimmer Household mod
    June 24, 2021 Answer ✓

    Thank you Colin


    I was wondering if there was an issue.


    All the best 😀

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 42.7K Ask a Question
  • 3.3K General Questions
  • 570 FamilySearch Center
  • 6.7K Get Involved/Indexing
  • 640 FamilySearch Account
  • 6.5K Family Tree
  • 5.2K Search
  • 997 Memories
  • 2 Suggest an Idea
  • 473 Other Languages
  • 62 Community News
  • Groups