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RelativeFinder>Connect>Two Deceased People is broken

dontiknowyou
dontiknowyou ✭✭✭✭✭
June 16, 2021 edited June 16, 2021 in General Questions

I love this tool but lately it is broken. It works a while, sometimes a very long while, then returns a null result:

Could not find in FamilySearch.org

Succesfully Downloaded The Tree!


First Name: 

Last Name:

Tagged:
  • Relative Finder
0

Answers

  • DebbieToomey
    DebbieToomey ✭
    June 16, 2021

    FamilySearch does not support Relative Finder anymore.

    0
  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    June 16, 2021 edited June 16, 2021

    FamilySearch does not support Relative Finder anymore.

    What does "support" mean? Is the result of no support that all the tools are broken permanently? Or just no tech support here?

    What happened?

    And should I change my password!?

    0
  • NidaFL
    NidaFL ✭✭✭
    June 16, 2021

    Family Search offers assistance on fixing issues relating to FamilySearch/Family Tree. When a partner program (app_ is not performing as it was designed, then support for that program/app needs to be contacted for their assistance. You may find their web page by searching for Relative finder /support

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