How do you report source books that are cataloged to the wrong state, category and with wrong titles
While browsing Massachusetts Death records, I came across a book "Publications of The Mississippi Historical Society, v.5", ed Franklin L. Riley, 1902 (which is on the same roll as "History of Torrington CT". [Film # 7809671]) - neither are related to Mass. deaths, nor are they Massachusetts sources.
- I was trying to browse "Massachusetts birth, marriage, death records, 1906-1910, from town clerks."
- I clicked on the active Catalog Record link from the image viewer. (https://www.familysearch.org/search/catalog/1037797?availability=Family%20History%20Library.)
- The bottom of the linked page says "Contains v. 5 (1902)" which is an active link which I clicked. (https://www.familysearch.org/search/catalog/1305256)
- The title of this page is "Massachusetts birth, marriage, death records, 1906-1910, from town clerks - v. 5 (1902)"; Subject Class: 976.2 C45p (side-note - Clicking the subject class link re-opens the same page. The link appears to be broken)
- See below for partial details about something re: Mississippi on the MA b.m.d. ...v.5 1902 page.
- There is a link to view the item (Film 84496, Item 2 7809671) which opens up the film with the two books I mentioned above. Not v.5 1902 of Massachusetts Deaths but v.5 1902 of Publications of the Mississippi Historical Society.
- Please forward this to the proper authorities. I could not find any appropriate links for reporting such errors.
"Act creating the Mississippi Historical Commission; I. Administrative report to the governor; II. An account of manuscripts, papers, and documents pertaining to Mississippi in public repositories beyond the state; III. An account of manuscripts, papers, and documetns in public repositories within the state of Mississippi; IV. An account of manuscripts, papers, and documents in private hands; V. Aboriginal and Indian history; VI. Points and places of historic interest in Mississippi; index.
Also on microfilm. Salt Lake City, Utah : Filmed by the Genealogical Society of Utah, 1971. on 1 microfilm reel ; 35 mm.
Family History Library, United States & Canada 2nd Floor Film, 844946, Item 2, 7809671 (https://www.familysearch.org/ark:/61903/3:1:3Q9M-CS9R-D95Z-B?i=487&cat=1305256)"
@TheFamilyPuzzleSolver If you contact Support, they can get the information to the catalog folks:0
Thank you @N Tychonievich . Now could you explain how to contact support? I can't find a link, which is why I posted here in the forums.0
------ Choose Historical Records.
Hope it helps.0
Where have the email contacts for FamilySearch gone?
For the technical details contained in the original post, surely an email is a better means of contact than a telephone call? I can image the confusion of the FamilySearch person on the phone, trying to comprehend the above details.
Previously the email advised was [email protected] with "Historical Records" as the subject.
To me FamilySearch has "lost the plot" by not advising email contact details.
What if you are hard of hearing and don't want to use telephone contact?2
The category you would put this questions is "Search". That category takes care of mistakes in Historical Records. We are moving your post to Search.0
Reporting something of this nature wasn't an issue until a few months ago. Then someone at FamilySearch decided to withdraw the direct links in the Catalog section to notify the appropriate employees of such problems.
As Maureen suggests, phone calls are no substitute for a written message in cases like this - whether the person who needs support has hearing problems, or not.1
@MaureenE123 You expressed my thoughts exactly. I spent enough time writing down the details. A phone call is not going to happen!0