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What is error message #32191e6 - re Middlesex co, England - parish burial records ?

Evelynbaer1
Evelynbaer1 ✭
June 14, 2021 in Indexing

Batch p2519731; submitted and got the error message, and the box had an x and NEXT neither of which worked when clicked on.

So I clicked refresh and got the batch back but, but when retried to submit it was the same. I had to enter 6-7 new extractions that were missed, so is that a factor?

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Answers

  • 886EZLContact ID
    886EZLContact ID ✭✭✭
    June 14, 2021

    Yes, Evelyn. Good work. Lately the system has been giving an error message when you try to submit an Indexing batch that you are reviewing. Here are some things you can do:

    1) Check each entry to make sure each item got checked.

    2) Use the browser back arrow at the top left to go back to the Web Indexing page and re-open the batch from your list.

    3) If #2 doesn't work, sometimes it is helpful to close your FamilySearch tab at the top and sign in again.

    If you still cannot submit your batch, please give the batch number here. It looks like this at the end of the batch title: [XXXX-XXX]. Hold on to the batch and do not return it. Thanks!

    0
  • janebabcock
    janebabcock mod
    June 14, 2021 edited June 14, 2021
    https://www.familysearch.org/help/helpcenter/article/i-cant-submit-the-indexing-batch-i-completed

    This article explains issues related to the Quality Check that keeps the batch from being submitted until the batch in completely indexed with all of the required fields and and all of the unused entries are deleted. Recently some batches have been coming up with an error message that looks something like this:

    image.png

    When this happens, you can consider it a technical problem in FamilySearch and try again later to submit the batch.

    1
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