Home› Welcome to the FamilySearch Community!› Suggest an Idea

502 Error

Susan_King
Susan_King ✭
May 27, 2021 in Suggest an Idea

I'm getting the following error when I try to search> genealogies. I tried to report the error by contacting support and got the same message. Does anyone know what is going on??

502 ERROR

The request could not be satisfied.

CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront)
Request ID: g4cuWeAqt_QUKWs0YUOiKkh9c_yGWv_Ef36CiR5mKmY9j9dMt_Q3WQ==


1
1
Up Down
1 votes

New · Last Updated May 27, 2021

Comments

  • Susan_King
    Susan_King ✭
    May 27, 2021

    Seems to be fixed now!

    0
Clear
No Groups Found

Categories

  • 23.8K All Categories
  • 510 1950 US Census
  • 46.8K FamilySearch Help
  • 100 Get Involved
  • 2.3K General Questions
  • 347 Family History Centers
  • 345 FamilySearch Account
  • 3.3K Family Tree
  • 2.6K Search
  • 3.7K Indexing
  • 452 Memories
  • 4.6K Temple
  • 264 Other Languages
  • 29 Community News
  • 5.5K Suggest an Idea
  • Groups