Batch cannot be loaded

andrewmarkdiab1

I may have posted my question in the wrong place. So here it is again.

Every time i try to load a batch on my iPad i get the below error.

Batch Cannot Be Loaded

The batch you are trying to load is not available. Please find another batch to work on. If the problem persists for a given project, try another project.

3c248a9f | batch:p5084880

Any ideas on how to resolve.

I can load batch easily on my laptop and phone but not on iPad.

could be an IOS version issue ?

Melissa S Himes

Maybe one of these help center articles will help. Let us know.

https://www.familysearch.org/help/helpcenter/article/resetting-safari-on-an-ipad

https://www.familysearch.org/help/helpcenter/article/why-cant-i-open-the-indexing-batch-i-was-working-on

https://www.familysearch.org/help/helpcenter/article/what-browsers-and-devices-work-for-indexing

https://www.familysearch.org/help/helpcenter/article/i-keep-getting-error-messages-when-indexing