Browser Issues

Caleb L

For browser issues ask what browser they are using and leverage the related knowledge base to troubleshoot.

• Firefox: https://support.mozilla.org/en-US/
• Google Chrome: https://support.google.com/chrome/?hl=en#topic=9796470
• Edge: https://support.microsoft.com/en-us/microsoft-edge
• Safari: https://support.apple.com/safari

 

Russell Webster

BLANK SCREEN AND POP-UP BLOCKERS/AD-BLOCKERS

(Just reposting this here since it fits well under "Browser Issues".)

Originally posted by @Lisa Lindsay_1:

"Any idea why someone would get a blank screen on the main stage?"

Answered by @ketherin:

"We are finding an ad-blocker [or pop-up blocker] is causing most of these."