Browser Issues

Caleb L

For browser issues ask what browser they are using and leverage the related knowledge base to troubleshoot.

• Firefox: https://support.mozilla.org/en-US/
• Google Chrome: https://support.google.com/chrome/?hl=en#topic=9796470
• Edge: https://support.microsoft.com/en-us/microsoft-edge
• Safari: https://support.apple.com/safari

 

PatriciaEllen

In this context, what does "leverage" mean? Thanks.

Caleb L

https://familysearch.vanillacommunities.com/en/discussion/comment/229968#Comment_229968

To use to assist you.

Rather than duplicating previously done work and creating another help center for each product, we felt it better to take advantage of the tools that have been provided and information collected by the companies themselves.

PatriciaEllen

Thanks, Caleb!