I am unable to login to my Family Search Account

golsonvl

I am unable to login because I don't remember my password and it is an old email that I am unable to use.

AndLinda

https://www.familysearch.org/help/

Click on the above link and it will give you the phone number to call so they can direct you to the correct department to change your email and reset your password.

cskembo

Call 866-4061830 in the US.

Virginia Davis_7

I just created a new account March 19, 2023 for Csavoree and now I can't get into it. The password doesn't work, and since the email address I used for this account, I have used on another of my FamilySearch accounts, and so, it won't take me to the correct Csavoree account. I've tried changing the password several different times and it still won't work.

Julia Szent-Györgyi

@Virginia Davis_7, your question may be more likely to be seen by someone who can answer if you ask it (as a new thread) in the "FamilySearch Account" category.

Maile L

Hi @Virginia Davis_7 and welcome to the community. This article can help you trouble shoot and provides a link to FamilySearch support if you need more help. I forgot my FamilySearch password or username