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I get an error trying to create a free Ancestry.com account.

Paul Willnauer
Paul Willnauer ✭
January 30, 2021 edited March 16, 2021 in FamilySearch Account

When I try to create my free Ancestry.com account I get the error, "We're sorry, your FamilySearch Account has already been linked to an account on Ancestry". How do I fix this?

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Best Answer

  • NidaFL
    NidaFL ✭✭✭
    March 22, 2021 Answer ✓

    When you get the error that your free Account with Ancestry already exist

    These steps may help you recover the account you had previously set up.

    My account has already been linked to Ancestry

    If you still need help, you may contact either Ancestry support, or Family Search support

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