Home› Welcome to the FamilySearch Community!› FamilySearch Help› FamilySearch Center

My center is closed. Do I need to do anything special to the computers and printers?

ME Doran
ME Doran mod
January 27, 2021 in FamilySearch Center

We have 3 Windows 10 computers and a Lexmark MX611dhe mono MFP printer. Do I need to do anything special to keep them prepared for when we reopen?

0

Best Answer

  • ME Doran
    ME Doran mod
    March 22, 2021 edited March 22, 2021 Answer ✓

    This procedure was recommended in the FHC Technical Support (North America) Group:

    image.png


    1

Answers

  • DavidBeck1
    DavidBeck1 mod
    February 19, 2021

    If you can gain access to your Family History Centre, working within your local Pandemic regulations, it would be great if you could run all the needed Windows Updates on your computer, including the Hardware Updates.

    Some of the older model computers can now be Upgraded to Windows 10 Pro, using the FHC v4 Image , but check with FamilySearch Support about this.

    Some of the newer computers may have failed the initial boot and are not working. You can re-install these with Windows 10 pro FHC v4 Image. Do contact Support to find out how to do this.

    0
Clear
No Groups Found

Categories

  • 30K All Categories
  • 24.2K FamilySearch Help
  • 125 Get Involved
  • 2.7K General Questions
  • 442 FamilySearch Center
  • 461 FamilySearch Account
  • 4.4K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 637 Memories
  • 6.5K Temple
  • 322 Other Languages
  • 34 Community News
  • 6.6K Suggest an Idea
  • Groups