I keep getting the message "error adding person to family tree. Please try again later."
Answers
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@BRIAN LAKE
Brian
I 'hear' you ... and, understand ... we all get that, every now and then ...
That said ...
It could still be "Temporary" ...
"Family Tree" of 'FamilySearch' may be just "Busy' ...
[ eg. with heavy use; or, an 'In-Line' release/update ... ]
Or, your INTERNET may be slow or a problem/issue ...
IF, it persists; THEN, come back here ...
Brett
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its been 7 or 8 months now and I am still getting "Error adding person to Family Tree. Please try again later." when trying to add a person.
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Hi Brian,
Thank you for your question about the error message when trying to add a person to Family Tree. We are sorry it is still occurring. Have you tried deleting cookies and temporary files? Sometimes that will allow the program to work more efficiently. The article link is :https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser
Or you may wish to be sure your browser is up to date, or try a different one. The article below may be helpful for this.
https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible
If you continue have this issue, please let us know. Include your browser type, browser version, where your are using a desktop computer, or an app. If possible enclose a screenshot of the error message, and where you are attempting to add the person, such as names, and ID numbers.
We hope the above articles help you resolve the issue. If not let us know and we will try to help you troubleshoot further.
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I clean my cookies etc 3 or 4 times a week (at least).
The problem occurs when I am trying to add the remaining people under "+ Add to Family Tree" after/during the compare process after uploading Gedcom(s).
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Hello @BRIAN LAKE
Regarding this problem when copying information from your GEDCOM file into Family Tree -- have you tried switching browsers?
From your screen shot, it looks like you only have 4 individuals left to add to Family Tree. Is that correct? If you've made it this far, we recommend adding those 4 people manually to Family Tree.
The system can sometimes be finicky, especially with larger files. It appears you have over 700 individuals in the GEDCOM file. We recommend submitting small GEDCOM files of 100 names to make the compare and copy process easier to manage. But, if you've made it through the 540 that are already in Family Tree and there are 208 that are invalid and living, you are at the finish line.
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Brian
Whoa ... back ...
Hm ...
I was the, FIRST; and, (up until the early Hours of this morning, my local time, the) ONLY, respondent, to your original post, in December 2020 ...
I really wish, that you advised, in your ORIGINAL post, way back in December of LAST Year, that you were referencing, that the WHOLE Problem/Issue, related to the "Uploading" a GEDCOM File, INITALLY into the "Genealogies" Part of 'FamilySearch'; and, then, SUBSEQUENTLY into "Family Tree" of 'FamilySearch'; as, such would have put a whole different 'complexion' on things ...
I was originally under the, misguided, impression, that you were referencing, "Adding" a NEW individual/person, into "Family Tree" of 'FamilySearch', through "Family Tree" itself, rather than the 'back door' way/method of a GEDCOM File.
Now ...
That Said ...
[ Some of which has ALREADY been 'proffered' ... ]
FIRSTLY ...
As you can see from your attempt to ADD the x753 individuals/persons in your GEDCOM File ...
▬ ONLY x4 were actually "Added"; and, x1 was a Possible "Match' (ie. Duplicate)
Whereas ...
▬ x540 were ALREADY in "Family Tree"; and,
▬ x208 were either, "Invalid"; or, "Living", thus CANNOT be uploaded in the first place.
SECONDLY ...
Such, is a PRIME "Example", WHY there is NO need, to "Upload", a GEDCOM File, into "Family Tree" of 'FamilySearch'.
THIRDLY ...
Question: WHY are you persisting, in attempting, to "Add" an individual/person in "Family Tree" of 'FamilySearch', via a GEDCOM File?
FOURTHLY ...
It would have originally been, far simpler, to use the "Find" facility/function/feature to Search "Family Tree" of 'FamilySearch'. One would (ie. may) be surprised to find some (if not, many) of the individual/person in one's GEDCOM File, already there in "Family Tree" of 'FamilySearch'. Often, ONLY one or two generations of the "Living" individuals/persons; and, perhaps, maybe, only one or two generations of the "Deceased" individuals/persons, may be required to be entered/input into "Family Tree" of 'FamilySearch"; BEFORE, some of the "Deceased" individuals/persons, from one's Ancestral Lines, ALREADY existing in "Family Tree" of 'FamilySearch', are discovered.
FINALLY ...
I have NOT "Uploaded"; and, I most certainly DO NOT advocate the "Uploading" of, a GEDCOM File into "Family Tree" of 'FamilySearch'.
But ...
That Said ...
I am aware, through working in, this; and, other, Forums in 'FamilySearch', that there can be a number of reasons WHY the "Uploading" a GEDCOM File into "Family Tree" of 'FamilySearch', FAILS.
One such reason is that the GEDCOM File is TOO "Large".
The RECOMMENDATION from 'FamilySearch' is, that one should keep their GEDCOM File, SMALL to say, ONLY x100 individuals/persons
As you can 'see', the number of your individuals/persons, in your GEDCOM File, was more that x7 that recommendation.
And, that is just for starters ...
Brett
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Brian
Furthermore ...
I really wish 'FamilySearch' would ...
Just STOP allowing the "Upload" of GEDCOM Files into "Family Tree" of 'FamilySearch' altogether ...
There is just NO need to "Upload" of GEDCOM File into "Family Tree" of 'FamilySearch' ...
Under ANY circumstance...even if one's "Ancestral" Lines are NOT already in "Family Tree" of 'FamilySearch'...
As I always 'say', to User/Patrons, who mention the "Upload" of GEDCOM File into "Family Tree" of 'FamilySearch' ...
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You can; but ...
Please DO NOT Upload a GEDCOM File into "Family Tree" of 'FamilySearch'.
Upload the GEDCOM Files in the "Genealogies" Part of 'FamilySearch', that is fine; but, please NOT into "Family Tree" of 'FamilySearch'.
Some of the reasons that Users/Patrons (like myself) DO NOT want the ability to upload a GEDCOM File into "Family Tree" of 'FamilySearch' are:
(1) It is most likely that individuals/persons in a GEDCOM File are ALREADY in "Family Tree" of 'FamilySearch'; and, most Users/Patrons DO NOT even take the time to look to see if any one in their GEDCOM File is already in "Family Tree", in some instances, negating the need to even upload the GEDCOM File.
(2) There has been (many) cases where Users/Patrons, using the "Compare" process (of the upload) have "Dismissed" a "Possible" Match with an individual/person already in "Family Tree"; so that, their "Record", from their GEDCOM File, is loaded into "Family Tree", regardless; just so that, their "Record" appears in "Family Tree" (and, in some instances, for Members of the Church, so they can do the "Temple" Work, despite the fact that the "Temple" Work is ALREADY done with the "Possible" Match with the individual/person already in "Family Tree").
(3) Even with the "Compare" process (of the upload), there has been (many) cases where Users/Patrons have uploaded THEIR version of an individual/person in their GEDCOM File, on top of (ie. Over) an individual/person ALREADY in "Family Tree" of "FamilySearch" that has been there for MANY years and is well documented and "Sources" - in many instances obliterating all of the documentation and "Sources".
(4) If an individual/person is ALREADY in "Family Tree" of "FamilySearch", there is NO need to up uploaded one's version of an individual/person from one's own GEDCOM File - just take note of the the 'FamilySearch Person Identifier' (PID) of the individual/person that is ALREADY in "Family Tree"; and, one can go back later to ensure what information/detail is recorded and attached for that individual/person. Just DO NOT uploaded one's version of an individual/person in their GEDCOM File, on top of (ie. Over) an individual/person ALREADY in "Family Tree" - obliterating all of the documentation and "Sources" ALREADY in place/on record.
(5) The "Hours" (sometimes "Days"; or, even, "Weekes") of work, by other Users/Patrons, that can be needed to CORRECT the DAMAGE done by the upload of a GEDCOM File can be disheartening.
I am sorry ... 'off my soap box' ...
Enter (ie. 'Create') the individuals/persons in "Family Tree" of 'FamilySearch' one at a time - on a one by one basis.
Many of the individuals/persons in a GEDCOM File, most probably, ALREADY exist in "Family Tree" of 'FamilySearch'.
Only one or two generations of the "Living" individuals/persons; and, perhaps, maybe, only one or two generations of the "Deceased" individuals/persons, may be required to be entered/input into "Family Tree" of 'FamilySearch"; BEFORE, some of the "Deceased" individuals/persons, from one's Ancestral Lines, ALREADY existing in "Family Tree" of 'FamilySearch', are discovered.
Use the "Find" facility/function/feature to Search "Family Tree" of 'FamilySearch', one may be surprised to find some (if not, many) of them already there.
Many well established and documented (eg. "Sourced") individuals/person in "Family Tree" of 'FamilySearch' have been RUINED, by the upload, a GEDCOM File, into "Family Tree" of 'FamilySearch'.
I hope this puts things into perspective.
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Brett
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Brian
Finally ...
Here an old 'standby' of mine, that I have previously proffered on occasion ...
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Most new (and, some old) Users/Patrons DO NOT understand the basic 'nature' and 'premise' of "Family Tree" of 'FamilySearch', when they join in.
Please let me explain ...
We do not have our OWN "Tree" in "Family Tree" of 'FamilySearch'.
We ONLY have "Branches" (ie. Ancestral" lines), that are interconnected, in this SINGLE "One" World "Tree", for all of us, that is "Family Tree" of 'FamilySearch'.
"Family Tree" of 'FamilySearch' is NOT like 'On-Line' "Websites" (eg. "Ancestry_com"; or "MyHeritage_com"; or, the like); and/or, 'standalone' personal (computer) programmes (eg, the OLD, now no longer supported, "PAF"; or, "Ancestral Quest"; or, the like).
We DO NOT have "Private"/"Personal" 'Trees' in "Family Tree" of 'FamilySearch' like other 'On-Line' "Websites"; and/or, 'standalone' personal (computer) programmes.
We do not even, own; or, manage; and, are NOT even responsible for, the "Deceased" individuals/persons in "Family Tree" of 'FamilySearch'.
And, most importantly ...
We DO NOT even, own; or, manage; and, are NOT even responsible for, Our OWN "Deceased" Ancestors/Family/Relatives in "Family Tree" of 'FamilySearch'.
"Family Tree" of 'FamilySearch' is built on a "Open Edit" Platform - hence, why any registered User/Patron can "Edit" (ie. Add, Delete; and/or, Change) ANY "Deceased" individual/person in "Family Tree" of 'FamilySearch'.
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I hope this even gives some more perspective.
Brett
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