How do I report incorrect linking under Images?

LegacyUser

How do I report incorrect linking under Images?

The link below should take me to Canisbay, Caithness, Scotland, United Kingdom 1652-1855 Christening Record, Parish Record but instead the over 2,000 images look to be in possibly German or Dutch? Definitely not English. I'm hoping there are actually images of Canisbay as above, just linked improperly.

 

https://www.familysearch.org/records/images/image-details?page=1&place=10584322&rmsId=TH-7763-96706-6557-45&imageIndex=0

Paul W

Carla

 

I believe Brett may have misunderstood your problem. I see you have tried to view these records via the Search / Images section. However, these records also appear in the Catalog - at https://www.familysearch.org/search/catalog/429518?availability=Family%20History%20Library.

 

Unfortunately, the link from there also leads to the film of Indonesian records. However, you will notice there in a link further down the page to report "Errors?" I would suggest you complete this and, hopefully, the current link will be withdrawn and replaced by the correct one.

 

 

 

Brett .

@CarlaSheedy CarlaSheedy​ 

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Carla

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Not exactly what I was looking for, to provide you with; but, it is a start ...

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Here his a "Knowledge Article" in 'FamilySearch':

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Can I correct indexing errors that affect all or most of a collection?

https://www.familysearch.org/help/helpcenter/article/can-i-correct-indexing-errors-that-affect-all-or-most-of-a-collection

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And, extrapolating things, to include "Image" Errors ...

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Where it states:

Quote

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You can report these errors, and we can fix them.

What should I do right now?

1. We recommend that you attach relevant historical documents you find, regardless of any indexing errors they contain, to your ancestors' records in FamilySearch Family Tree. In the reason statement, be sure to include a note about the indexing errors for other patrons to see.
2. Contact us to report the error. We need the following information to help us find the collection, verify the problem, and report the issue to the teams that can fix:

• The name of the collection. This information appears in multiple places on the indexed record. The easiest to find is directly below the person's name in the search results or on the record details page.
  • The name of at least one person from the collection that has the error.
  • A description of the error.
  • The web address (URL) of the record.
  • A screenshot of the error, if possible.

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I will keep looking ...

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Brett

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ps: IF, there is a "Green" 'Feedback' button/link, associated with any one of those particular "Images"; THEN, use that to provide 'Feedback' of the Image Error(s).

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Brett .

@CarlaSheedy CarlaSheedy​ 

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Carla

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Whew ... fount one ...

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Here is a "Knowledge Article" in 'FamilySearch':

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Record details do not match the original image

https://www.familysearch.org/help/helpcenter/article/record-details-image-does-not-match-the-original-image

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I hope this helps.

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Brett

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Adrian Bruce1

Yeah, it's definitely fouled up. I have no reason to doubt (or believe!) the film number but the DGS number seems to be the one that drives access to the images and that is definitely wrong, leading to these Indonesian records.

 

I suspect everything on that film will be similarly messed up - I tried "Halkirk, Caithness, Scotland" and similarly ended up in Indonesia.

 

I reported that under Halkirk but would suggest that you also report the Canisbay issue using the "Errors" link that Paul mentions from the Catalog. otherwise they'll just think mine is a one-off. My error report read:

 

• Item "Parish register printouts of Halkirk, Caithness, Scotland ; christenings, 1772-1854" is supposed to go to 1238601 Item 2, and DGS 8837041. It does appear to go to that DGS but the images are from Indonesia, not Scotland. The film starts with a number 1661878 which is indeed a film number for Indonesian stuff.

 

Feel free to use that as inspiration for your own error.

 

 

 

 

Adrian Bruce1

Carla - having said all that....

 

Since I'm not LDS, I don't know what LDS members can see, but my impression was that all parish registers from the Church of Scotland and many more Scottish registers besides, are all held by the National Records of Scotland and the images of those registers are not available anywhere other than on their own website "ScotlandsPeople" (Corrections welcome).

 

The film that you're trying to access is described as "Parish register printouts of Canisbay, Caithness, Scotland ..." and is authored by the LDS.

 

I am guessing here because obviously we can't see it, but I suspect that even if you could see it, you'd only see an index printout that is probably nothing more than a print of the existing index entries in FamilySearch Historical Records.

 

If you want to see the images of the parish registers themselves, I believe that you have to go to the ScotlandsPeople web-site - this is pay-per-view but I believe that there is no alternative.

LegacyUser

Thank you both for the help with this. I submitted the day I posted this question through Feedback and today I submitted through the error page Adrian referenced.