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I have been trying to log into relative finder and the page does not appear, ha s the web site been

LegacyUser
LegacyUser ✭✭✭✭
November 17, 2020 edited February 11, 2021 in Family Tree
I have been trying to log into relative finder and the page does not appear, ha
s the web site been taken down
0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    November 17, 2020

    @William Lancer​ 

    .

    William

    .

    FYI

    .

    'Yes' ... something is wrong/broken ...

    .

    RelativeFinder _ NOT _ Working.

    Brett

    .

    ps: I doubt whether it has been 'taken down' ... just a 'technical' problem/issue.

    .

    pps: Perhaps the INTERFACE between 'FamilySearch' and "RelativeFinder" ...

    .

    0
  • Brett .
    Brett . ✭✭✭✭✭
    November 17, 2020

    @William Lancer​ 

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    William

    .

    SECOND Attempt ... some x3 Hours later ... using a different "Browser" ...

    .

    'Mozilla' "FireFox"

    RelativeFinder _ NOT _ Working _ 2nd Attempt _ through Mozilla FireFoxFirst attempt was using 'Google' "Chrome"

    .

     

    STILL not working ...

    .

    So ...

    That said ...

    .

    I do not think it is the "Browsers" that are at fault/issue.

    [ Although, I did update all the "Browsers" on Monday ]

    .

    FYI

    .

    The other day, on Monday last, at the "Family History Centre", I was trying to show a Patron the great, (BYU) "RelativeFinder"; but, although we could "Log In", it just never produced that list of "Ancestors".

    .

    Later on Monday (late afternoon/evening), my local time, 'FamilySearch' did that "Weekly" Sunday night/Monday morning ( Utah, "Mountain Time" ) Update/Release into the "Production" ("Live") Environment of 'FamilySearch" (ie. indicated by the usual "Banner") ...

    .

    Perhaps ...

    .

    That "Weekly" Update/Release in 'FamilySearch', BROKE the INTERFACE between 'FamilySearch' and "RelativeFinder" ... you never know.

    .

    Hopefully, both, 'FamilySearch'; and, "RelativeFinder", ARE aware that they seems to be some problem/issue; and, are SCRAMBLING to rectify the situation.

    .

    Just my thoughts.

    .

    Brett

    .

    0
  • Brett .
    Brett . ✭✭✭✭✭
    November 18, 2020

    @William Lancer​ 

    .

    William

    .

    Finally ...

    Some, +10 Hours later ...

    And, it is FINALLY working again ...

    .

    Slowly ... wait for it ...

    RelativeFinder _ NOT _ Working _ 3nd Attempt _ through Mozilla FireFox - FINALLY Working ... Wait for it.

    DONE ...

    RelativeFinder _ NOT _ Working _ 3nd Attempt _ through Mozilla FireFox - FINALLY Working ... But DATED i n the FUTUREBut, something SCREWY with that "Lasted Updated" 'Date'?

    .

    Lasted Updated on ... 11 December 2020

    But, TODAY is ONLY ... 18 November 2020 ... [ my local time (ie. UTC+11) ]

    .

    How can there be an "Update", from the ... FUTURE ... !!!???

    [ x3 Weeks and x2 Days ... in the Future ]

    .

    Something is NOT right ...

    .

    Brett

    .

    0
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