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Select from gallery feature for documents.

LindaSparks2
LindaSparks2 ✭
September 2, 2020 edited February 12, 2021 in Memories
Select from gallery feature for documents.

Clicking this button wont load any previous documents to so that I can attach to other people.

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Best Answer

  • Brett .
    Brett . ✭✭✭✭✭
    September 2, 2020 Answer ✓

    @Linda Sparks​ 

    .

    Linda

    .

    Not that I have attached too many "Documents" (as opposed to, "Images").

    .

    My understanding ...

    .

    IF, you are referring to including a "Document" in/from your "Gallery", that is ALREADY attached to the "Memories" of an individual/person, to the "Memories" of ANOTHER (ie. NEW) individual/person; THEN, make sure that the "Tag" for the ORIGINAL individual/person is NOT the whole page/document.

    .

    IF, the "Tag" for the ORIGINAL individual/person IS the whole page/document; THEN, you will need to "Reduce" the SIZE of the "Tag" of the ORIGINAL individual/person; so that, you can "Add" a "Tag" for the OTHER (ie. NEW) individual/person; once, you have "Tagged" the OTHER (ie. NEW) individual/person, the "Document" (ie. "Memory") should automatically appear as a "Memories" for the OTHER (ie. NEW) ORIGINAL individual/person.

    .

    I could be wrong; and, I stand corrected if I am.

    .

    Here are some "Knowledge Articles" in 'FamilySearch':

    .

    How do I upload memories to FamilySearch?

    https://www.familysearch.org/help/helpcenter/article/how-do-i-upload-photos-or-documents-to-memories

    .

    How do I tag memories of my ancestors or relatives in Family Tree?

    https://www.familysearch.org/help/helpcenter/article/how-do-i-tag-memories-of-my-ancestors-or-relatives-in-family-tree

    .

    How do I tag people in stories and audio files?

    https://www.familysearch.org/help/helpcenter/article/how-do-i-tag-people-in-stories-and-audio-files

    .

    How do I edit or delete person tags in Memories?

    https://www.familysearch.org/help/helpcenter/article/how-do-i-edit-or-delete-person-tags-in-memories

    .

    I hope this helps.

    .

    Brett

    .

    0

Answers

  • LindaSparks2
    LindaSparks2 ✭
    September 2, 2020

    ill give an example. I have done these exact steps for years with no issues. I attached an image of a document or photo to a person clicking upload photo and upload document and it would attach. Then I would go to an additional person that the photo/document also pertains to and I click select from gallery either/or from photo or document and it would show a list of everything that I had attached to every person and then I could choose the pic/document I want to attach.

     

    The last few days it wont do this. Now when I click select from gallery it doesnt show any photos or images at all.

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    September 2, 2020

    so when you do click on"Select from Gallery"

    does it not show anything at all?

    or does it show stuff - but you cant seem to find the specific item of interest?

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  • Eric Sorenson
    Eric Sorenson mod
    September 2, 2020

    It does show pictures and memes. If you click on one you like it opens and you can save or copy the image where you want to put it.

    0
  • LindaSparks2
    LindaSparks2 ✭
    September 2, 2020

    It shows nothing at all.

    0
  • X24 MOM
    X24 MOM ✭✭✭
    September 2, 2020

    @Linda Sparks​ im not exactly sure if this will work but its what i usually do and it will attach the "memory" to the correct people... when i add a memory, or go into memories to tag someone, i usually just add all the people associated with that memory at the same time, then the memory will be attached to each person.... i have tried the "select from gallery" before also and I have had the same thing happen to me where it shows nothing or goes nowhere... and other times it goes to the memories gallery... i have not been a fan of the way the memories work in fsft because there seems to be a lot of issues and not all features seem to work properly most of the time. its very frustrating and discouraging... i cant remember one particular issue to post at this very moment but i know there are others here who have experienced many of the same issues :/ Please let us know if youre still having problems id like to know if the issue has been resolved for you :)

    0
  • Eric Sorenson
    Eric Sorenson mod
    September 2, 2020

    I don't know why that would happen, I'm sorry I can't help.

     

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    September 2, 2020

    are you working on a PC or a smart device?

     

    on a computer - I have never had a problem using FS memories gallery.

    0
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