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When I went to use Find My Past it shows that my subscription ran out March 13, 2017 How do I re-su

User15921231146179731893
User15921231146179731893
August 30, 2020 edited February 12, 2021 in FamilySearch Account
When I went to use Find My Past it shows that my subscription ran out March 13, 2017
How do I re-subscribe?
0

Best Answer

  • Brett .
    Brett . ✭✭✭✭✭
    August 30, 2020 Answer ✓

    @Stephen Henry Pollard​ 

    .

    Stephen

    .

    Are you talking about accessing "FindMyPast" from the "Search Records" part, of an individual/person, in "Family Tree" of 'FamilySearch'?

    .

    IF, so; THEN, try "Clearing" the, "Cookies"; and, "Cache", in your "Browser's" history, that may be the problem/issue - that sometimes is the cause; and, works, when "Cleared".

    .

    Or, are you talking about accessing "FindMyPast" directly itself?

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    IF, it is the latter; THEN, did you previously have a (Paid) "Subscription" to "FindMyPast"?

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    And, finally, are you a Member of the Church?

    .

    Brett

    .

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