when trying to goto a premium website from the portal, I keep geting a " ERR_TUNNEL_CONNECTION_FAI

User15959793250923983465

when trying to goto a premium website from the portal, I keep geting a
" ERR_TUNNEL_CONNECTION_FAILED "
error.

We just re-imaged out win 7 boxes to win 10

when trying to goto a premium website from the portal, I keep getting a 

" ERR_TUNNEL_CONNECTION_FAILED " 

error.

Can someone help with this......

I suspect that the portal is not creating the proper tunnel for the linking of the FHC here in Fort Bragg, CA 

Brett .

@Stewart Kinner​ 

.

Stewart

.

This is not the "Knowledge Article" in 'FamilySearch' I was looking for; but, it is a start:

.

Family history center getting the error: "The proxy server is refusing connections..."

https://www.familysearch.org/help/helpcenter/article/family-history-center-getting-the-error-the-proxy-server-is-refusing-connections

.

I will keep looking ...

.

As an aside ...

.

Two (x2) things ...

.

(1) Contact "Support" of 'FamilySearch', by Telephone, they should be able to connect with the (Computer) "Technical" personnel ...

.

and

.

(2) I am "Tagging" this post of yours in the 'Group' in this "Community.FamilySearch" Forum being "Family History Centre Consultants" ...

.

Family History Center Consultants

https://community.familysearch.org/s/group/0F93A0000009dQVSAY/family-history-center-consultants

.

Brett

.

@Family History Center Consultants​ 

.