Tagging
Cant tag or edit tag in memories
Best Answer
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@Glenn Major
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Glenn
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As 'Dennis' has already proffered ...
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There appears to be currently a problem/issue with "Tagging" using a computer "Mouse" (and, particular "Browsers"); whereas, such "Tagging' IS working with a "Touch Screen"; and, the "Mobile Application" of "Family Tree" of 'FamilySearch'.
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Plus, there also appears to a similar problem/issue with regard to "Correcting" the "Indexed" records in "Family Tree" of 'FamilySearch'.
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Here are a few recent posts raised in the 'FamilySearch' ("GetSatisfaction") 'Feedback' Forum on the matter:
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Index corrections are broken! ... [ 16 Days ago ]
https://getsatisfaction.com/familysearch/topics/index-corrections-are-broken
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Person Tagging on FS Memories for Image files - appears to be plain BROKE ... [ 2 Days ago ]
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No mouse input accepted on images ... [ 2 Days ago ]
https://getsatisfaction.com/familysearch/topics/no-mouse-input-accepted-on-images
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Plus also in this Forum a few days ago:
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'Group' = FamilySearch Family Tree
Person tag process broke - when dealing with image files.
https://community.familysearch.org/s/feed/0D54V00004wl3oTSAQ
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I hope this helps.
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Brett
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Answers
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yeh - there is a bug they are working on fixing - in the mean time - try using you touch screen to initiate the tag process.
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@Glenn Major
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Glenn
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FYI
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The "Tagging" problem/issue appears to have been addressed/fixed.
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As per this post:
Thank you so much for fixing the "TAGGING" problem!
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Brett
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ps: I contacted a Member of my Ward who had previously contacted me about the matter; and, they confirmed that "Tagging" is now working - they where using a "Mouse" (and, I think, 'Google' "Chrome").
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