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Tagging

LegacyUser
LegacyUser ✭✭✭✭
July 20, 2020 edited February 10, 2021 in Memories
Tagging

Cant tag or edit tag in memories

0

Best Answer

  • Brett .
    Brett . ✭✭✭✭✭
    July 21, 2020 Answer ✓

    @Glenn Major​ 

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    Glenn

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    As 'Dennis' has already proffered ...

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    There appears to be currently a problem/issue with "Tagging" using a computer "Mouse" (and, particular "Browsers"); whereas, such "Tagging' IS working with a "Touch Screen"; and, the "Mobile Application" of "Family Tree" of 'FamilySearch'.

    .

    Plus, there also appears to a similar problem/issue with regard to "Correcting" the "Indexed" records in "Family Tree" of 'FamilySearch'.

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    Here are a few recent posts raised in the 'FamilySearch' ("GetSatisfaction") 'Feedback' Forum on the matter:

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    Index corrections are broken! ... [ 16 Days ago ]

    https://getsatisfaction.com/familysearch/topics/index-corrections-are-broken

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    Person Tagging on FS Memories for Image files - appears to be plain BROKE ... [ 2 Days ago ]

    https://getsatisfaction.com/familysearch/topics/person-tagging-on-fs-memories-for-image-files-appears-to-be-plain-broke

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    No mouse input accepted on images ... [ 2 Days ago ]

    https://getsatisfaction.com/familysearch/topics/no-mouse-input-accepted-on-images

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    Plus also in this Forum a few days ago:

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    'Group' = FamilySearch Family Tree

    Person tag process broke - when dealing with image files.

    https://community.familysearch.org/s/feed/0D54V00004wl3oTSAQ

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    I hope this helps.

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    Brett

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    0

Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    July 20, 2020

    yeh - there is a bug they are working on fixing - in the mean time - try using you touch screen to initiate the tag process.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    July 22, 2020

    @Glenn Major​ 

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    Glenn

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    FYI

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    The "Tagging" problem/issue appears to have been addressed/fixed.

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    As per this post:

    Thank you so much for fixing the "TAGGING" problem!

    https://community.familysearch.org/s/question/0D54V00004wlyYYSAY/thank-you-so-much-for-fixing-the-tagging-problem

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    Brett

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    ps: I contacted a Member of my Ward who had previously contacted me about the matter; and, they confirmed that "Tagging" is now working - they where using a "Mouse" (and, I think, 'Google' "Chrome").

    .

    0
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