Can FamilySearch be requested to correct indexing errors that users can't correct?
I have come across many indexing errors that do not have fields that are editable by me (or the general public at large) and so I assume that only employees/volunteers from FamilySearch can fix those types of errors. Is there any way to request that?
Here is one example:
Rev. Thomas Crosby (MFRP-RMM) had 12 children. The original document from which the information comes is found here on Film #007009735, Image #116 of 716: https://familysearch.org/ark:/61903/3:1:3QS7-9979-9XXK
If you open the document and read it, it lists all 12 of the children as being the son/daughter of Thomas Crosby with no mention of a mother's or wife's name. However, FamilySearch has included the following for all 12 children:
Father's Name: Thomas Crosby
Mother's Name: Elizabeth
Historical records indicate that the mother's name is actually Sarah, but since she is not listed anywhere on the document being referenced, the mother's name should be left blank.
Here is an example of one of the children who have the mislabeled mother's name: https://familysearch.org/ark:/61903/1:1:VQDD-Z85
I have left as many notes as possible scattered around Sarah's profile, Rev. Thomas Crosby's profile, etc. trying to explain this to people, but that doesn't stop people from renaming Sarah to Elizabeth because they see the incorrect indexed record.
If FamilySearch can/will correct such errors, how do I request that?
Thank you!
Scott Carles
Best Answer
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This is from a Help Center article "How do I fix indexing or transcription errors in historical records?"
"It might also be helpful to keep a personal list of indexing errors you are not yet able to correct so that you can correct them when more correction options become available. Thank you for your patience as we work to resolve this challenge."
There are links to several other articles about corrections at the end of the article.
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Answers
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Melissa, thank you for the article link as it included an explanation that sometimes the rights and indexing are owned/performed by others (so I'll assume it's the other's error and not FamilySearch's 😆). And thank you so much for the additional links at the bottom of that article because one of the bigger errors I've come across is an entire collection that has been indexed several times, each time with the same town, but with different counties and states.
Best,
Scott
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Glad to be of help, Scott.
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