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Can FamilySearch be requested to correct indexing errors that users can't correct?

vstarflies1.5436737413693953E12
vstarflies1.5436737413693953E12
July 8, 2020 edited February 12, 2021 in Indexing
Can FamilySearch be requested to correct indexing errors that users can't correct?

I have come across many indexing errors that do not have fields that are editable by me (or the general public at large) and so I assume that only employees/volunteers from FamilySearch can fix those types of errors. Is there any way to request that?

 

Here is one example:

 

Rev. Thomas Crosby (MFRP-RMM) had 12 children. The original document from which the information comes is found here on Film #007009735, Image #116 of 716: https://familysearch.org/ark:/61903/3:1:3QS7-9979-9XXK 

 

If you open the document and read it, it lists all 12 of the children as being the son/daughter of Thomas Crosby with no mention of a mother's or wife's name. However, FamilySearch has included the following for all 12 children:

 

 Father's Name: Thomas Crosby

 Mother's Name: Elizabeth

 

Historical records indicate that the mother's name is actually Sarah, but since she is not listed anywhere on the document being referenced, the mother's name should be left blank.

 

Here is an example of one of the children who have the mislabeled mother's name: https://familysearch.org/ark:/61903/1:1:VQDD-Z85

 

I have left as many notes as possible scattered around Sarah's profile, Rev. Thomas Crosby's profile, etc. trying to explain this to people, but that doesn't stop people from renaming Sarah to Elizabeth because they see the incorrect indexed record.

 

If FamilySearch can/will correct such errors, how do I request that?

 

Thank you!

 

Scott Carles

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Best Answer

  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    July 8, 2020 Answer ✓

    This is from a Help Center article "How do I fix indexing or transcription errors in historical records?"

    "It might also be helpful to keep a personal list of indexing errors you are not yet able to correct so that you can correct them when more correction options become available. Thank you for your patience as we work to resolve this challenge."

    ​There are links to several other articles about corrections at the end of the article.

    https://www.familysearch.org/help/helpcenter/article/how-do-i-fix-indexing-or-transcription-errors-in-historical-records

    ​

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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    July 8, 2020

    @Scott E Carles​ 

    .

    Scott

    .

    I understand the premise of your question ...

    .

    But ...

    That said ...

    .

    Short Answer: 'No'.

    .

    Imagine the work involved if a number of Users/Patrons asked for such to be done.

    .

    'FamilySearch', DOES NOT; and, would NOT, have the 'Resources" to do so.

    .

    As far as I am aware, 'FamilySearch' is working on 'furthering' the parts of an "Indexed" record that we Users/Patrons can "Edit" ...

    .

    But, that 'furthering' might NOT include everything; and/or, ALL "Indexed" records ...

    .

    We just need to be patient; and, wait and see what transpires ...

    .

    Just my thoughts.

    .

    Brett

    .

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  • vstarflies1.5436737413693953E12
    vstarflies1.5436737413693953E12
    July 8, 2020

    Melissa, thank you for the article link as it included an explanation that sometimes the rights and indexing are owned/performed by others (so I'll assume it's the other's error and not FamilySearch's 😆). And thank you so much for the additional links at the bottom of that article because one of the bigger errors I've come across is an entire collection that has been indexed several times, each time with the same town, but with different counties and states.

     

    Best,

    Scott

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  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    July 8, 2020

    Glad to be of help, Scott.

    0
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