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Something unexpected happened

R Brentnall
R Brentnall ✭✭
October 15 in Search

Trying to see a 1935 census for Newtown, Newfoundland but it keeps saying 'Something went wrong.' My friend who signed in with his membership on my computer tried the same thing but the file showed up. Is it my profile causing this? Anyone else have this problem. I had this problem a few months ago. Not all files do this just a few here and there.

Capture.JPG



Here's the link
https://www.familysearch.org/ark:/61903/3:1:3QS7-89FF-66S7

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Answers

  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    October 15

    Your link opened without issue for me, @R Brentnall

    image.png

    Have you cleared your FamilySearch cookies recently or tried to open the link in a different browser? That's usually the first recommended troubleshooting step.

    https://www.familysearch.org/en/cookies

    image.png 447.9K
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  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    October 15

    I also searched a random name in the 1935 Newfoundland Census and had no problems.

    1
  • betsy123
    betsy123 mod
    October 16

    @R Brentnall Your post has been moved to the Search category so that we can better assist you with an answer. Thank you for being a part of the community.

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  • R Brentnall
    R Brentnall ✭✭
    3:06AM
    https://community.familysearch.org/en/discussion/comment/639019#Comment_639019

    I'm not surprized as my friend with a FS membership had no problem either. It just won't work in my profile.
    I cleared the cookies as you suggested but still no change. Thanks for your imput all the same.

    0
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