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Restricted Memory?

Richard Amesse
Richard Amesse ✭
May 16 edited May 17 in Memories

I received this email with no explanation as to what is the issue. Here is the email,

Dear Richard Amesse,

Thank you for using FamilySearch to share and preserve your family memories. We’re writing to let you know that a recent Memory (such as a photo, document, or story) you submitted to FamilySearch has not been accepted, because it is not in accordance with one or more of the site's guidelines.

You can see the restricted item by clicking the following link:

https://familysearch.org/memories/memory/241653681

For more information about the guidelines for adding Memories to FamilySearch, visit:

https://www.familysearch.org/legal/familysearch-upload-guidelines-and-policies

The restricted item will be deleted 30 days from this notification. If you feel it should not have been restricted, reply to this email within 30 days, and let us know why the restriction should be removed.

Thank you for using FamilySearch services. We appreciate your continued patronage and hope you are enjoying the blessings associated with discovering and sharing your family history.

Sincerely,

FamilySearch Data Administration

Please reply to this email for help with the current issue. For assistance with all other questions or general FamilySearch topics, please visit our Community site at: https://communityfamilysearch.org

I reviewed the document and couldn't find any urls, or inappropriate things. How can I find out what is wrong?

0

Answers

  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    May 16

    @Richard Amesse
    That's a form email. The first review of a memory we upload is made by a computer, not a human. The computer often gets it wrong.

    Reply to the email, asking for human review. In most cases, the review will be positive, and your memory will be allowed. The process is also usually very quick - 24-48 hours at the outside.

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