Problems with a user
Hi,
I appear to be engaged in an edit war with a user on the site who keeps adding this woman as a child of a couple who lived all of their lives in the New Hampshire colony. Here is the woman in question: https://www.familysearch.org/en/tree/person/details/PZST-NJR
Here are the parents the user keeps trying to connect:
Jeremiah Folsom: https://www.familysearch.org/en/tree/person/details/LDQ6-C7N
Mary Basford: https://www.familysearch.org/en/tree/person/details/LHXP-CGQ
The reason why these are not the correct parents is because of the following reasons.
1. The child that this person is trying to add was born in Tennessee/Virginia. Jeremiah and his family lived all of their lives n the New Hampshire colony.
2. Jeremiah's will in 1757 does not list that lady as his daughter and nor does it list her husband.
3. This woman was supposedly born several years BEFORE Jeremiah and Mary Basford got married.
I have added all the sources I could to the profiles and I have linked everything I could in private messages to the user. I have even created notes and discussion and still the user insists on adding the incorrect parents. Any help would be greatly appreciated.
Answers
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@ChrisFerraiolo I'm sorry you are having difficulty with another user. It appears, from looking at both PIDs, that you have explained it well on each profile. If the problem continues, this is how to report:
Down the right side of every profile on the FamilySearch tree, you will find the "Tools" box. The Report Abuse button, in the Tools box, allows you to communicate directly with FamilySearch Support about any conflicts with other contributors.
Be prepared to supply exact details about the problem and ask for it to be escalated. If the other user has sent any personal messages, include those too. Be aware that the bar for something to be considered abuse is extremely high.
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Thanks! The next time it happens I'll use that feature. The user has not sent any private messages and I sent several explaining why the connection was incorrect.
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@ChrisFerraiolo When you change the information back make sure you are placing solid reasons for the changes so they can be easily seen by anyone who would want to make a change. This might (might) convince them to double check before changing anything.
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@ChrisFerraiolo sometimes in these situations I find it helpful to try to find the profiles that the other researcher really needs, make sure there is a child of the name they need listed with the children and then message the other user the profile numbers. Maybe add a note to the New Hampshire people saying they've been confused with people with the other profile numbers. It's a bit of work that the other researcher should really do themselves. But if they aren't doing it and just creating problems that I have to spend time fixing, I'd rather spend the time getting it set up right, so they don't keep coming back over and over.
It doesn't always help, because people don't always pay attention to their messages, notes on profiles, and so on. But it's worth a try.
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