DONE button doesn't work
About once per day in Full Name Review I get to the point where I've corrected the highlighted name, then click the DONE button and nothing happens. USA, Wyoming documents. I have to leave the review site and come back in to continue.
Answers
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@AThayneGreen You might try the tried and tested method first. Try clearing your cache and cookies; maybe that will assist in getting the Done button back to normal.
To clear the cache for FamilySearch on a browser, visit familysearch.org/cookies and click "Yes" to reset, or clear browser data via settings. For the mobile app, go to Settings > Advanced >
Clear Cache. This resolves slow performance, display errors, and loading issues0 -
@AThayneGreen @sc woz Great suggestion. I tried clearing my cache and went back to USA, Wyoming, and it happened again. However, this time I highlighted both the given name and an initial together in a single highlight. When the "Done" button did not work, I clicked "Go Back," detached the highlight, and attached separate highlights to the given name and the middle initial. The "Done" button then worked.
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