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Why do I have error messages 90% of the time when I try to see a source? Can't work without sources.

Allen Geisler
Allen Geisler ✭
5:22AM in Search
Tagged:
  • Sources
  • error message
0

Answers

  • Allen Geisler
    Allen Geisler ✭
    5:18AM edited 1:06PM

    Recently, most of the time when I click on a source recently I get an error message: "Something Went Wrong: Error loading source: /ark:/61903/1:1:6DZ3-SVWS" at is going on?? I also get a message saying for legal reasons the source can not be displayed. This all seems odd and has only been happening in the last 4 months. It's getting frustrating as sources are the heart of genealogy. If I can't see or display sources then I can't do much. What's going on??

    1
  • JulianBrown38
    JulianBrown38 ✭✭✭
    10:57AM

    @Allen Geisler Over recent months, there have been numerous reports of errors occurring when users attempt to look at sources. These have usually been explained by moderators.

    Can you post the text of the error message, and where you are seeing the error? Also, can you identify the collection or collections that the sources belong to?

    0
  • JulianBrown38
    JulianBrown38 ✭✭✭
    11:03AM edited 1:06PM

    @Allen Geisler Over recent months, there have been numerous reports of errors occurring when users attempt to look at sources. These have usually been explained by moderators.

    0
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