Full name indexing keeps crashing and crashes upon reload

AnthonyHopkins5

Okay, I realize this is the third time I've started a 'crashing' topic, but this one is kind of inconvenient. Now when family search crashes, reloading the page doesn't do any good. Moreover, I run into situations where it crashes right when I'm loading in, and all I can do to get past it is go back and start in to a new record search attempt. (In both cases) Sometimes the new record search attempt will lead to another crash, requiring me to search several times before I can find a viable record.

sc woz

@AnthonyHopkins5 I will send this up the line to see if we can get someone to look into why it keeps crashing and what can be done in regards to your conversation and the previous conversation.

MandyShaw1

@AnthonyHopkins5 can you confirm your browser and operating system levels are compliant with FS requirements please (see https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible ). Thanks.