Public Memory appears on Family Tree but disappeared from Family Search
A couple of days ago I added a picture of a photo pedigree chart to my Dad's Memories on Family Tree. I immediately logged into Family Search where I selected that photo and started to tag people. At one point I backed out of a tagging operation and the photo disappeared from Family Search, but it is still visible from Family Tree.
Answers
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I would like to try and help. But I’m hoping you can clarify a few things first.
When you say you are using Family Tree, do you mean the Family Tree app on your phone?
And when you say you are using FamilySearch, do you mean on a computer browser?
If you can give a bit more detail, I might be better able to help. (And lots more detail is even more helpful!)
I DO know that there are current issues with the tagging process in the Memory Viewer… (Some tags may not appear, even though they are there. It’s just that the system thinks you are not logged in, even if you are. A fix is being created.)
But I can't guarantee this is a tagging problem…it might be a problem with the app.
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