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Error message with Review Attachments and Unfinished Attachments

rosemarygrounds
rosemarygrounds ✭
July 11 edited August 5 in Social Groups

For William Roy Hancock G2GD-QKD and John Henry Hancock L6KX-X5C, with all of their sources when you click on Review Attachments or Unfinished Attachments an error message is shown.

This has occurred with 3 different computers.

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Comments

  • JulianBrown38
    JulianBrown38 ✭✭✭
    July 16 edited July 16

    FYI, the error message in these cases are:

    Something Went Wrong

    Unfortunately, something went wrong, and we are unable to display source linker. Try refreshing the page, or come back later.

    The problem in this case would seem to be that John Henry Hancock L6KX-X5C (born 1863) is recorded as both the father and the son of William Roy Hancock G2GD-QKD (born 1902). There is a data problem entry in the profiles' Research Help (Child Born before Father) that is a good indicator of the cause of the problem. No amount of refreshing the page or coming back later will solve the problem. John's relationship as the child of William and Jacqueline needs to be removed.

    1
  • Tpanc13RichL
    Tpanc13RichL ✭
    July 16

    Thank you Julian. My case is different and posted both in General and Source Linker

    • TPANCL13RichL
    0
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