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Anybody else unable to access Community on their phone?

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Paul W
Paul W ✭✭✭✭✭
June 29 edited June 29 in General Questions

I've been unable to pass the "human verification" check used by Vanilla since last night. Have tried signing in but that doesn't help. No problems in accessing the main FS website, just Community. I mentioned this some time ago in another thread, but thought best to raise as a specific issue.

Motorola / Android smartphone, Chrome browser.

1

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    June 29

    Hi @Paul W
    I just tried and had no problem. Didn't even get a "human verification" box. Maybe a difference in location?

    Also Android and Chrome.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    June 29

    Ah, got in at last! Eventually seemed to resolve issue by being patient instead of following the instruction to refresh the page. Hanging on the verification page for a while seems to do the trick.

    But why has it suddenly been introduced for the whole of Community? (Previously, as reported a few weeks back, I was only having the check made when not being signed and trying to access just the "Search" category.)

    0
  • Paul W
    Paul W ✭✭✭✭✭
    June 29 edited June 29

    Thanks for the response, Áine. Appears location must be the factor, then: maybe it's because I'm a Londoner (as the song goes)!

    1
  • David Alan Webber
    David Alan Webber ✭✭✭
    June 29

    Didn't get a human verification box as I logged in on a Windows 10 PC, using an Edge browser, from the U.S. at noon on Sunday.

    I wonder if they're testing out something?

    0
  • Paul W
    Paul W ✭✭✭✭✭
    June 30

    All okay today. No verification screen and can now (hopefully) revert to my breakfast routine, including reading new Community posts on my smartphone!

    1
  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    June 30 edited June 30

    I've been getting these 'checking you are human' screens when accessing Community using mobile data (both on my 'phone and when using 'phone as wifi hotspot from computer). Still happening this morning. UK. Never happens when I use my home wifi (fixed IP address).

    1
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