Home› Welcome to the FamilySearch Community!› Ask a Question› General Questions

"Search" button on Community toolbar has no image and Help button missing

Options
  • Mute
JulianBrown38
JulianBrown38 ✭✭✭
June 22 in General Questions

There is a "Search" button on the Community toolbar. It has lost its image and is therefore invisible:

image.png

If I hover my mouse pointer over it, it appears as a grey rectangle. It does work if I click it. There is one place that I have found where there is still an image on the button; it is in the list of search results:

image.png

I also noticed that the search result list doesn't have a "Help" button at all.

Tagged:
  • Community Bug
1

Answers

  • LaRueT
    LaRueT ✭✭✭
    June 22

    Is this the help button? If so, I can see it in the Chrome browser.

    image.png
    0
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    June 22

    Working fine in Safari 18.5:

    Screenshot 2025-06-22 at 4.43.40 PM.png

    Can't comment on the lack of the help button on the search result screen as I hardly ever use the search function and couldn't say whether it ever had that help button:

    Screenshot 2025-06-22 at 4.46.27 PM.png
    2
  • Lars van Ravenzwaaij
    Lars van Ravenzwaaij ✭✭✭
    June 23 edited June 23

    @JulianBrown38 I too am missing the search button since this morning. Chrome Browser on android tablet.

    1
  • JulianBrown38
    JulianBrown38 ✭✭✭
    June 23 edited June 23

    @LaRueT No, it's only the screen that shows the list of search results that is missing the help button. It's the same behaviour on the Manage Drafts screen (from the My Drafts quick link), but that's a variant of the search results list. The screenshot you posted seems to be from one of the other community screens. It shows an example of the first problem, i.e. the blank space between the Languages and Help buttons is actually the image-less Search button.

    I'm using Chrome, Edge and Firefox on Windows 10.

    0
  • AnneLoForteWillson
    AnneLoForteWillson mod
    June 23

    @JulianBrown38 Thank you for reporting this. We are looking into it.

    1
  • Lars van Ravenzwaaij
    Lars van Ravenzwaaij ✭✭✭
    June 24

    @AnneLoForteWillson On my pc I can see the symbol pops up for about a second and then disappears. On my android tablet this behaviour seems to be even faster.

    1
  • JulianBrown38
    JulianBrown38 ✭✭✭
    July 4

    The Search button has reappeared today. Thank you.

    With regard to the Help button not being included on the search results screen, at this point I also can't be 100% sure that it was ever there.

    0
Clear
No Groups Found

Categories

  • All Categories
  • 43.2K Ask a Question
  • 3.4K General Questions
  • 575 FamilySearch Center
  • 6.8K Get Involved/Indexing
  • 652 FamilySearch Account
  • 6.6K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 480 Other Languages
  • 62 Community News
  • Groups