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TECH QUESTION ABOUT RESEARCH WIKI > GUIDED RESEARCH FOR UTAH

Patricia Hancock1
Patricia Hancock1 ✭
June 17, 2025 edited September 9, 2025 in General Questions

When using guided research, FamilySearch won't let me access their BIRTH or MARRIAGE records without signing in, YET I AM SIGNED IN. Is there a glitch here???

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Answers

  • Ashlee C.
    Ashlee C. ✭✭✭✭✭
    June 17, 2025

    @Patricia Hancock1 Thanks for reporting this issue. We will send it in to be looked into. Thanks for your patience while we work towards a resolution.

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  • Ottley BQ
    Ottley BQ ✭✭✭
    June 18, 2025
    image.png

    Yes, same issue; error message appears (as above), but already logged into FamilySearch….

    0
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