Moderator for https://www.familysearch.org/en/campaign/patrons

Vince Fuller

Not seeing Record Hints in the campaign.

Is there a solution?

Ashlee C.

@Vince Fuller Mod note: Community is a public online forum. Your post was edited to maintain the privacy of living people. Please see the Community Code of Conduct for more details.

Vince Fuller

Now there are no Record Hint Icons or Temple Opportunities..

Is there a moderator for the

https://www.familysearch.org/en/campaign/patrons?

Ashlee C.

@Vince Fuller

The Easy Invitations page (https://www.familysearch.org/en/campaign/patrons) is meant to show an icon when a record hint, temple opportunity, or discovery experience is unopened in a patron's FamilySearch notifications. If no icons are showing for a given patron, then one of the following is likely true:

• The notifications have expired and been deleted by the system. When a given category shows for no one, this is the most likely reason.
• All the patrons have read or deleted their notifications.

Icons will reappear once new notifications have been sent. Until then, you could refer patrons to other features to find similar information like:

https://www.familysearch.org/en/campaign/hints

https://www.familysearch.org/en/campaign/temple-ord-ready