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Unable to view my own record?

Cesar985
Cesar985 ✭
June 5 in Search

whats going on with this website why so many changes?

We're unable to show this record.

This record can only be displayed on certain accounts. FamilySearch must honor the agreements we have with our partners, record owners, and internal policies.

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Answers

  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    June 5

    @Cesar985

    Can you post the relevant URL please so that the Community can investigate. Frequently these issues are caused by contractual changes between FS and the record custodians, or by new legislation, such as recently in Peru.

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  • Cesar985
    Cesar985 ✭
    June 6

    https://familysearch.org/ark:/61903/1:1:QLM1-W428

    also, when I do a search for my self I used to get the results… now only shows burials, deaths not births…. most of these records are public domain..

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  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    June 6

    This is not just an image restriction like so many that we see, it's clearly a record restriction.

    Just because information is public domain doesn't mean FS has a contract in place with the record custodian that will allow its metadata to be shown unrestricted to us (which would be necessary both a) for us to be able to view the record and b) for it to come up in record searches).

    @Cesar985 What collection is this from (I can't tell from what I can see)? As you mention this is public domain information, do you not have access to it via another website?

    @SerraNola can you cast any light on this one please?

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