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Images can not be displayed

JesusBerto
JesusBerto ✭
May 27 edited May 27 in Search

I found out records of relatives and attached some images to my tree months ago. But recently this images can not be seen. The message is "The image can not be displayed. You don't have permission to view this image" What happened?

Tagged:
  • restricted images
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Answers

  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    May 27

    Hello @JesusBerto, please provide a link to an example page to allow the community here to help you. There are many reasons why this could happen, in particular changes in the contractual arrangements between FamilySearch and the relevant record custodians. In some cases the images can be viewed from FamilySearch Centers or affiliate libraries but not from home.

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