Home› Welcome to the FamilySearch Community!› Ask a Question› FamilySearch Account

Family Search Labs not available on Home Page

Miriam Spencer Pethel
Miriam Spencer Pethel ✭
May 4 in FamilySearch Account

Can anyone give me an idea as to why my husband's Family Search Home Page does not show the Family Search Labs option. We use the same computer and both are member accounts. I was able to find the AI experiment and open it for him, but the Labs option is not showing. Is there something special we have to do to connect his account?

Mel's home page FS.jpg
0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 5

    I can't see enough of your husband's home page to be certain, but you may be using the New Home Page preview while he is using the current/old option.

    My page is different since I'm not LDS, but I see the Labs widget in the New preview but not in the old/current view.
    Do you see this on his page?

    image.png
    0
  • Miriam Spencer Pethel
    Miriam Spencer Pethel ✭
    May 5

    Actually, I see everything when we take him out of the new preview and use the old version. Doesn't make much sense.

    0
Clear
No Groups Found

Categories

  • All Categories
  • 42.7K Ask a Question
  • 3.3K General Questions
  • 568 FamilySearch Center
  • 6.7K Get Involved/Indexing
  • 640 FamilySearch Account
  • 6.5K Family Tree
  • 5.1K Search
  • 994 Memories
  • 2 Suggest an Idea
  • 473 Other Languages
  • 62 Community News
  • Groups