how can I find past cases?

KathleenDaltonWoodbury · May 1

I used to be able to look up past cases, but I don't know how to do that know. Is it still possible to find past cases?

Áine Ní Donnghaile · May 1

The old case system for problem reports was handled by an outside firm. When the contract with that company ended, access to old cases also ended.

KathleenDaltonWoodbury · May 1

Thank you, Aine. It helps to know when things actually changed.

KathleenDaltonWoodbury · May 1

Thank you.

So I guess that means that even a case I started very recently is not findable?

Áine Ní Donnghaile · May 1

The old case system ended in 2021.

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